Carrier integration
Copying an address from Shopify into the carrier portal, then copying the tracking number back into a file: wasted time and a source of errors. Integration removes both.
What a real integration changes
As soon as an order is confirmed, the parcel is created at the right carrier with the right details. The tracking number comes back into your system, and the status updates itself through to delivery or return.
Your team stops chasing information — it receives it.
Several carriers, one logic
Many brands use one carrier for Casablanca and another for the regions, or switch based on delivery rate. Without integration that means several portals and several files.
- Routing rules by city, weight or value
- Parcel creation at the selected carrier
- Unified tracking whichever carrier is used
- Delivery-rate comparison across carriers
- Return and refused-parcel handling
When the carrier has no API
Not all of them expose a clean API. In that case we set up a structured, automated file exchange — less elegant, far more reliable than manual entry.
We tell you honestly what is possible with each carrier before committing.
What you get
- Connection to the carriers you use
- Automatic routing rules
- Unified tracking inside your CRM
- Return and refusal handling
- Performance comparison by carrier
Frequently asked questions
Which Moroccan carriers do you integrate?
The ones you already use, provided they expose an API or an exchange format. We check feasibility carrier by carrier before quoting.
Can we change carrier later?
Yes. The point of an integration layer is being able to add or drop one without rebuilding the whole flow.
Can the customer see tracking?
They can, over WhatsApp or email, with only the meaningful updates rather than a stream of notifications.
Let's look at your orders
Free audit: we review your volume, your tools and your confirmation rate, then tell you where orders are leaking.