Terms of service

These terms govern services provided by NEXTDIGITS: website and application development, custom CRM and ERP builds, process integration and automation, and associated services.

Placing an order implies unreserved acceptance of these terms. Where they conflict, the signed quotation prevails.

Prices shown on the site are indicative and expressed in dirhams excluding tax. Only a named, dated and signed quotation binds the parties.

A quotation is valid for thirty days from issue. The order becomes firm on receipt of the signed quotation and the agreed deposit.

The quotation defines the agreed scope precisely. Any request outside that scope is subject to a costed amendment before work begins.

We always flag when a request is a change rather than a correction, to avoid disagreements at the end of a project.

Unless the quotation states otherwise, payment follows this schedule:

Any sum unpaid at its due date may incur late-payment interest at the applicable legal rate, and may lead to suspension of work in progress after formal notice has gone unanswered for fifteen days.

Stated timelines are indicative and run from receipt of the deposit and of the elements needed to start (content, access, approvals).

Delay in providing those elements shifts the schedule accordingly. In our experience, content production is the main cause of slippage.

The client undertakes to appoint a decision-making contact, to provide the necessary content and access, and to respond to approval requests within a reasonable time.

The client warrants that it holds the rights to the material it supplies (text, images, trademarks, data) and indemnifies us against any third-party claim in that respect.

On delivery the client has fifteen days to report in writing any non-conformity with the agreed scope. Such corrections are made at no charge.

After that period, or once the client puts the work into production, the service is deemed accepted. Later requests fall under maintenance or an amendment.

On full payment, the client becomes owner of the bespoke code developed for it, its documentation and the associated deliverables.

This transfer does not extend to third-party components, open-source libraries and pre-existing reusable building blocks, which remain subject to their own licences. We retain the right to reuse our know-how and generic components.

Blocking defects reported within three months of delivery are corrected at no charge, provided they concern the delivered scope and no third party has modified it.

Ongoing maintenance, hosting and support beyond that period are covered by a separate agreement.

Each party undertakes not to disclose confidential information learned during the project, for its duration and for two years afterwards.

We may cite the client's name and a general description of the project as a commercial reference, unless the client objects in writing. No revenue figures, customer data or sensitive information are published without explicit agreement.

Our liability is limited to direct damages and may not exceed the total amount invoiced for the service concerned.

We are not liable for interruptions attributable to third-party services (hosting, e-commerce platforms, carriers, API providers), nor for the consequences of modifications made by the client or a third party to the deliverables.

In the event of a serious breach by either party, the other may terminate after formal notice has gone unanswered for thirty days.

On termination, work completed at the effective date remains payable in proportion to its progress.

These terms are governed by Moroccan law. In the event of a dispute, the parties will seek an amicable solution before any action. Failing that, jurisdiction lies with the competent courts of Casablanca.